Delivery and Return Conditions
1. Right of Withdrawal:
For orders placed with Only Japan Vinyl, you may return the product(s) you received within 14 days without any justification or penalty. The withdrawal period starts on the day you receive the product(s). However, you can also exercise your right of withdrawal before the product is delivered to you. To exercise your right of withdrawal, in accordance with the Distance Selling Regulation published in the Official Gazette dated 27.11.2014 and numbered 29188, you must fill out the "Product Return / Right of Withdrawal Form" and submit it to us via email or by printing, signing, and sending it before the withdrawal period expires.
2. Exceptions to the Right of Withdrawal:
According to the Distance Selling Regulation, the right of withdrawal cannot be exercised for the following products and services:
- Digital content on physical media (books, CDs, DVDs, vinyl records) with opened packaging, and computer consumables.
- Products or services whose price depends on fluctuations in the financial market beyond the seller's or provider's control.
- Products customized to your personal needs or specifications.
- Products that are inseparably mixed with other items.
- Periodical publications (newspapers, magazines, etc.).
- Services that begin with the buyer's explicit approval before the withdrawal period ends.
3. Product Return:
DEFINITIONS
SELLER: Only Japan Vinyl [Mehmet Sefer Süncak], Limonluk, 2410. Sk. semtyeniköy ofis 1 No: 6 Kat: 4 Daire: 23, 33120 Yenişehir/Mersin
BUYER: User who places an order via Only Japan Vinyl
DETAILS
The BUYER must return the product related to the contract to the SELLER within 10 days after notifying the SELLER of their intention to exercise the right of withdrawal. The return shipping cost is the SELLER's responsibility. Returns must be made in the original packaging. Products returned due to accidental purchase or with any signs of opening, damage, breakage, destruction, tearing, use, etc., will not be accepted, and the amount will not be refunded.
To exercise the right of withdrawal, the BUYER must submit the "Product Return / Right of Withdrawal Form" to the SELLER before returning the product. The SELLER will refund the product amount and any documents that put the consumer in debt within 14 days from the date the returned product reaches the SELLER.
For purchases made with a credit or debit card, the refund will be processed to the card used for payment. If the purchase was made in installments, the refund amount will be returned to the BUYER's card in installments by the bank.
Note: These terms apply only to purchases made through the Only Japan Vinyl website.
Pre-Order Rules
📅 Pre-Order Period
The current pre-order period is active. All pre-orders placed until October 15, 2026 will be delivered between October 25–30, 2026.
🚚 Delivery Period
Pre-orders placed after October 15, 2026 will be included in the next shipment period and delivered in November 2026.
- After the pre-order period ends, the average delivery time for products is 15–20 business days.
- Shipping is free for all pre-orders.
➕ Order Addition System
- Customers can place multiple orders during the pre-order period.
- All orders are combined into a single delivery.
Example:
- Order on the 15th
- Order on the 20th
- Order on the 25th
- Order on the 30th
➡️ All 4 orders will be shipped together next month.
❗ Delay Situation
- If the specified delivery time is exceeded,
- The buyer reserves the right to cancel the order.
📦 Stock Status and Supply Information
- Some pre-order products may be out of stock in the Japan supply process.
- In such cases, you will be notified within 2–3 days.
- If the product cannot be supplied:
Exchange option
Refund option
will be fully offered to the customer.
In Short:
All orders placed during the pre-order period are combined and delivered in a single shipment. Orders placed after the pre-order period ends are transferred to the next delivery period.
How does the process work?
FAQs
Pre-Order Questions
A pre-order is a system that allows you to reserve products that have not yet arrived in our stock but will be specially sourced from Japan.
Pre-Orders are taken on a specific day each month. You can see this date at the top of the page.
Yes, but orders placed after the pre-order date are transferred to the next pre-order period.
All orders placed each month are delivered collectively in the following month.
Yes. All orders you place within the same pre-order period are combined into a single shipment.
Yes. After arrival in Turkey, customs procedures are completed by us.
If the specified delivery time is exceeded, the buyer has the right to cancel the order.
If the delivery time exceeds the specified period, you have the right to cancel. For other cases, you can contact our customer support team.
Once the products reach us, they are shipped with free shipping on the first business day.
Yes. Some products may be available in limited quantities depending on Japan's supply situation.
No. Free shipping is offered for all pre-orders.
Your order status can be tracked through the updates provided to you and our support channels.
Collector Support Line
Contact Information
- Limonluk, 2410. Sk. semtyeniköy ofis 1 No: 6 Kat: 4 Daire: 23, Yenişehir/Mersin
- +44 7448 306271
- info@onlyjapanvinyl.com
WhatsApp support line

